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Use this section for the few articles everyone should know before going deeper into setup, workflows, or troubleshooting.

Who this section is for

  • Everyone using Ergo, plus rollout owners and admins who need shared vocabulary.

Before you start

  • Know which CRM, calendar, email, meeting, and collaboration sources your organization has connected to Ergo.
  • Confirm whether you are a user, admin, super admin, or spectator.
  • Ask your rollout owner before changing access, recording, or integration defaults.

Critical articles

Common issue path

  • If you are blocked, start with the article closest to the symptom.
  • If the symptom crosses sources or permissions, use Troubleshooting.
Last modified on June 9, 2026