Check the link type
- A chart link opens one widget.
- A dashboard link opens a dashboard view.
- A revoked link no longer opens the shared view.
- A password-protected link requires the current password for that share.
If the link asks for a password
- Confirm the sender copied the current password.
- Check for extra spaces when entering the password.
- Ask the sender whether the password was changed after the link was shared.
- If the password should no longer be required, remove password protection from the share dialog.
If the link opens but details are missing
Shared views do not always expose every authenticated detail endpoint. For example, some source sentence details and revenue deal detail views are limited to authenticated Reporting. Use the authenticated dashboard when the viewer needs:- Full drilldown context.
- Revenue deal details.
- Access to other dashboards.
- Ability to edit, move, copy, or remove widgets.