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Product screenshot showing meeting history, notetaker status, and manual meeting capture. Use external recording upload when you have meeting media that was not captured by the scheduled Ergo bot.

Before you upload

  • Confirm you have permission to upload and process the recording.
  • Use a recording with enough audio for transcription.
  • Add the correct title, attendees, and related context when the UI asks for it so Ergo can attribute the meeting correctly.

What happens after upload

  • Ergo stores the upload as a custom meeting record.
  • Processing can create transcript and meeting outputs after the worker completes.
  • The meeting can appear in history after processing, with source and processing state distinct from bot meetings.

Common issues

  • The upload fails or remains processing.
  • The transcript is empty because the audio is missing, short, or unclear.
  • Downstream automations may not run the same way as scheduled notetaker meetings, especially when attendee, calendar, CRM, or deal context is missing.
Last modified on June 8, 2026