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Product screenshot showing meeting history, notetaker status, and manual meeting capture. Use this setting when your team wants Ergo to avoid internal-only calls and focus notetaker capture on external conversations.

How it works

  • The setting is stored in your notetaker configuration.
  • Internal-only detection is based on attendee email domains that are configured as internal for your workspace.
  • When every attendee on a calendar event matches an internal domain, Ergo skips dispatching the bot for that event.
  • When enabled, Ergo can cancel already scheduled internal meeting bots and mark those events as user-unscheduled.
  • The setting affects bot scheduling. It does not delete existing completed meeting records.

Turn it on or off

  • Open the notetaker settings menu from the upcoming meetings area.
  • Toggle Skip internal meetings.
  • Recheck upcoming meetings that were already scheduled, especially calls starting soon.

What to verify

  • The attendees on the calendar event reflect who is actually joining.
  • Internal domains are configured for every domain your company uses.
  • External customer calls are not skipped because invitees are missing, using a generic email address, or the calendar event is incomplete.
  • Existing records and drafts are reviewed separately from the scheduling setting.
Last modified on June 8, 2026