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Product screenshot showing meeting history, notetaker status, and manual meeting capture. Meeting visibility controls who can find a meeting inside Ergo. Sharing controls who can open a shared link. These are separate.

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Internal visibility

  • Owners can view their own meetings.
  • Internal attendees can view meetings when access rules include them.
  • Team admins and admins may have broader visibility depending on role, team membership, and explicit grants.
  • Private meetings restrict internal visibility and can revoke existing share tokens when privacy is enabled.
  • Shared links are opened through a share token.
  • Password-protected links require the password.
  • Some shared access flows can require authenticated shared access instead of showing the meeting immediately.
  • Revoking a share link removes the public token; it does not delete the meeting.

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What to check when access fails

  • Whether the user is the owner, an internal attendee, an allowed user, or an admin with the right scope.
  • Whether the meeting is private.
  • Whether the shared link was revoked or password-protected.
  • Whether the user is trying to access a clip link instead of the full meeting link.
Last modified on June 8, 2026