Who can use this
- Users whose Google or Microsoft calendars determine upcoming meetings.
- Admins and operators troubleshooting calendar visibility or notetaker scheduling.
Before you start
- Connect Google Workspace or Microsoft 365 first.
- Use the same email identity for calendar invites and Ergo sign-in whenever possible.
- Confirm the meeting is on a calendar the connected account can access.
- Review notetaker settings before assuming every calendar event should be auto-joined.
Steps
- Confirm your email/calendar integration is connected.
- Check the upcoming meeting in Ergo.
- Review notetaker configuration, skipped internal meeting settings, and recurring meeting behavior.
- If the meeting is missing, reconnect the email/calendar account and confirm the event is visible to the connected calendar.
What to expect
- Calendar scopes support meeting visibility, upcoming meeting lists, availability checks, and calendar-driven notetaker scheduling.
- Auto-join behavior depends on notetaker configuration, event visibility, meeting URL availability, and filters such as internal-meeting handling.
- Ergo should not be described as joining every calendar event automatically.
Common issues
- The invite is on another calendar or alias.
- The event has no supported meeting URL.
- The notetaker is disabled, filtered out, or already handled by another source.
- The Google or Microsoft grant expired.