Who can use this
- Users sending email through Ergo.
- Admins and RevOps teams standardizing outbound email setup.
Before you start
- Connect the sender’s email account.
- Decide whether to import an existing Gmail signature or enter one manually.
- Review whether your workspace uses a sent-with-Ergo footer or similar marker.
Steps
- Open email signature settings.
- Review the current signature.
- Import from Gmail when available, or save a manual signature.
- Remove the signature if it should not be appended.
- Toggle sent-with-Ergo footer behavior if your workspace exposes that setting.
- Send a test draft to confirm the final email renders correctly.
What to expect
- Signature settings can include signature HTML, last updated time, Google token status, and sent-with-Ergo footer state.
- Draft body and signature are separate. Avoid manually adding a second signature block to the body.
- Import from Gmail depends on Google access.
- Signature changes affect future sends; already-sent emails do not change.
Common issues
- Gmail import fails because the Google grant is missing or expired.
- A user adds a manual sign-off in the body and also has a saved signature.
- The signature uses formatting that renders differently in the provider.
- The footer setting is changed but old drafts still contain manually typed footer text.