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Product screenshot showing draft queues, review controls, and send states. Draft attachments and rich content should be reviewed before send just like recipients and body text.

Who can use this

  • Users editing outbound drafts.
  • Teams adding collateral, scheduling links, or reference materials to follow-up emails.

Before you start

  • Confirm the file is appropriate to send externally.
  • Check that the sender’s email account is connected.
  • Keep attachments and inline images small enough for provider limits.

Steps

  • Open the draft.
  • Add files with the attachment control.
  • Add inline images with the image upload control, if available.
  • Insert or edit links in the body with descriptive link text.
  • Remove any attachment, image, or link that does not belong in the final email.
  • Send or schedule only after reviewing the final rendered body.

What to expect

  • File attachments and inline images are uploaded before send.
  • Inline image uploads can fail if the file is empty, too large, unsupported, or would push the draft over the total content limit.
  • Links should be checked manually. AI-generated or template-provided links can still be outdated.
  • Provider validation can still block send after attachment edits.

Common issues

  • The file type is unsupported.
  • The image is over the inline image limit or the draft has reached a total size limit.
  • A link points to an internal, expired, or wrong destination.
  • An attachment is added to the wrong draft or thread.
Last modified on June 8, 2026