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Product screenshot showing Ergo AI chat, sources, actions, and scheduled runs. The floating agent panel lets you ask Ergo questions or review AI blocks while staying on a deal, meeting, or other workspace page.

Who can use this

  • Reps working from deal or meeting pages.
  • Managers reviewing context without leaving the current page.

Before you start

  • Open the record you want to ask about.
  • Confirm the panel context matches the visible record.
  • Start a new chat if you are switching to unrelated work.

Steps

  • Open the agent panel from the current page.
  • Ask a question or use the visible action prompt.
  • Review context pills, sources, and action cards.
  • Keep the panel open while you inspect the underlying page.
  • Close or collapse the panel when it gets in the way.

What to expect

  • The panel can carry context from the page that opened it.
  • Some blocks, such as draft cards or CRM action cards, can be edited or dismissed inside the panel.
  • Panel state and full chat state may hand off differently depending on the route.
  • The panel should not be treated as including every visible page field in the AI context.

Common issues

  • The panel is still using context from a previous record.
  • A proposed action can only be approved in the original chat or source context.
  • The user expects the panel to replace direct record review.
  • The panel hides page content on smaller screens.
Last modified on June 8, 2026