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Product screenshot showing Ergo AI chat, sources, actions, and scheduled runs. Scheduled run delivery can send results to email recipients, Slack destinations, or multiple destinations when configured.

Who can use this

  • Users configuring scheduled run recipients.
  • Admins troubleshooting failed delivery.

Before you start

  • Confirm the run prompt is ready.
  • Connect Slack before selecting Slack delivery.
  • Confirm email recipients and Slack channels or DMs are appropriate for the run output.

Steps

  • Open the scheduled run.
  • Add email recipients for email delivery.
  • Add a Slack channel or DM destination when Slack delivery is available.
  • Save the run.
  • Use Run to test delivery.
  • Check history for delivery result details.

What to expect

  • Delivery destinations can include email and Slack.
  • Slack delivery is sent through the connected account/workspace configured for the user or org.
  • Execution history can show delivery result details such as email recipients, Resend ID, Slack draft ID, Slack permalink, channel ID, or channel name when available.
  • Delivery success can differ from agent execution success, so check both the run status and destination result.

Common issues

  • Slack is disconnected or the destination is no longer accessible.
  • An email recipient is invalid.
  • The run succeeds but one destination fails.
  • The output includes sensitive context and should not be delivered to a broad channel.
Last modified on June 8, 2026